Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how LISKO Street Kitchen ("we", "us", "our") collects, uses, and protects your personal data when you use our website or place an order.

We are committed to protecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.

2. Data Controller

LISKO Street Kitchen is the data controller responsible for your personal data.

Owner:  Evgeniya Vorobyova
Address: Stalcair Crescent, Oban, PA34 4RS, Scotland, United Kingdom
Email:
Phone:  +44 7770 535 444


3. Personal Data We Collect

We collect only the data necessary to operate our business and provide our services.

This may include:

  • Name
  • Delivery address
  • Email address
  • Phone number
  • Order details
  • Account login details (if you register)
  • Technical data such as IP address, browser type, and device information

4. How We Collect Data

We collect data when you:

  • place an order
  • create an account
  • contact us
  • use our website (via cookies and similar technologies)

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: to process and deliver your orders
  • Legal obligation: for accounting and tax requirements
  • Legitimate interests: to operate and improve our business, prevent fraud, and manage customer relationships
  • Consent: for non-essential cookies and analytics

6. How We Use Your Data

We use your data to:

  • process and deliver orders
  • communicate with you about your order
  • manage your account (if registered)
  • handle complaints and customer service
  • comply with legal obligations
  • improve our website and services

7. Payments

All payments are processed securely by third-party providers.

We use payment processors such as Stripe and PayPal to handle transactions.

We do not store your full payment card details.

Your payment data is collected and processed directly by these providers in accordance with their privacy policies:

8. Data Sharing

We may share your data with:

  • payment providers (e.g. Stripe, PayPal)
  • delivery personnel where necessary to fulfil your order
  • IT and hosting providers
  • professional advisers (e.g. accountants)
  • authorities where required by law

We do not sell your personal data.

9. International Transfers

Some of our service providers (including payment processors) may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

10. Data Retention

We retain personal data only as long as necessary.

  • Order and transaction data: up to 6 years (for legal and accounting purposes)
  • Account data: until you request deletion or your account becomes inactive
  • Technical and analytics data: according to cookie settings

We may retain limited data where required to comply with legal obligations or resolve disputes.

11. Your Rights

Under UK data protection law, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • restrict processing
  • object to processing
  • request data portability

To exercise your rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

12. Account Deletion

If you have an account, you may request deletion of your personal data.

In some cases, we may retain certain information in a pseudonymised or restricted form where required for legal, accounting, or fraud prevention purposes.

13. Cookies

We use cookies and similar technologies to operate the website and improve user experience.

Necessary cookies are always active as they are required for the website to function.

Non-essential cookies (such as analytics) are used only with your consent.

For more information, see our Cookie Policy.

14. Data Security

We take appropriate technical and organisational measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

16. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email:

Phone:
+44 7770 535 444

Address:
Stalcair Crescent, Oban, PA34 4RS, Scotland, United Kingdom

Contact

We are a local food trailer based in Oban, Scotland.
You can find us at street food locations, events and markets.

+44 7770 535 444

Category

Company

Open Hours

Mon–Fri...
3:00 PM - 8:00 PM
Saturday...
11:00 AM - 6:00 PM
Sunday ...
Closed