This Returns & Refunds Policy applies to all orders placed with LISKO Street Kitchen and should be read together with our Terms of Service.
We sell freshly prepared food and other perishable goods.
Due to the nature of these products, they cannot be returned once delivered.
Under the Consumer Contracts Regulations 2013, cancellation and return rights do not apply to perishable goods and freshly prepared food.
Once an order has been accepted and prepared, it cannot be cancelled or returned simply because you have changed your mind.
We may offer a refund, replacement, or partial refund where appropriate if:
Each case will be assessed individually.
You must check your order as soon as it is delivered.
Where possible, any issues should be reported at the time of delivery while the driver is present.
If this is not possible, you must report any issue within a reasonable time after delivery and no later than 1 hour from the time of delivery.
Reports made after this time may not be accepted, except where required by law.
We may request reasonable evidence to assess your claim, such as photographs of the products and packaging.
Failure to provide requested evidence may affect our ability to offer a refund or replacement.
Where a refund is approved, it will be issued using the original payment method.
Refund processing times may vary depending on the payment provider.
We are not responsible for issues caused by:
In such cases, refunds may not be provided.
Food quality is assessed at the time of delivery.
We are not responsible for changes in food condition after delivery, including where food is not consumed promptly or is stored incorrectly.
If you experience any issue with your order, please contact us as soon as possible:
Email: 
Phone:
+44 7770 535 444
We are a local food trailer based in Oban, Scotland.
You can find us at street food locations, events and markets.
